Solutions for
Tenant Experience Management
Software helping you to improve the tenant experience and manage your portfolio
benefits
Elevate tenant experience
Give tenants a seamless experience with touchless building entry, reserve conference rooms and desks all within one intuitive app.
Attract & retain tenants
Building a community and providing a better experience gives you the negotiation power for better rental yields and attracts loyal tenants.
Optimise building management
On site teams can manage indoor air quality, occupancy levels and service request work orders all from one simple secure platform.
Engage your tenants
Announce building classes, lectures, social events and more. Tenants can RSVP to events within their app customised with your branding.
Monetise building amenities
Provide onsite services to diversify your revenue streams. For instance tenants can order and pay for food and drink with their Digital Wallet.
Access tenant analytics
Give leasing teams tenant engagement analytics for events and the buildings at large. Aiding them in negotiations for lease renewals.
Secure platform & App
more than just a reservation system
The GemEx platform and app are much more than a booking system. Within one platform you can manage your entire portfolio, access your tenants building usage analytics, set alerts for on-site teams and build a digital twin of your estate with an at a glance views of your assets.
certified
Secure Data
The cloud-based workplace experience platform powers all of our solutions including the GemEx app. Spica’s solutions are ISO 27001 certified and GDPR compliant.
Products
Tools to improve the
tenant experience
Tenant App
Custom Branding
Building Access
News & Events
Travel
Booking System
Order Food & Drink
Environment Monitoring
Improve air quality
Monitor temperature, humidity, CO2, VOCs, Sound and more
Alerts for when levels are ‘bad’
Building Experience
Indoor Navigation
Easily find Points of Interest
Service Requests
Help & Support
FAQs
App Analytics
Workspace Management
Workplace Digital Twin
Real-time data
Space Management
Service Request Management
Workspace Analytics
Footfall Monitoring
TV Kiosk views for shared areas
At-a-glance occupancy
Alerts for capacity breaches
Real-time data
Smart Cleaning
Real-time data via IoT sensors
App for cleaning team
Send teams to needed areas
Increase efficiency
Visible task history
Features
What You Get
Custom Branding
Agnostic Integrations
Online Training
Help Ticket System
Updates & Fixes
User Role Permissions
Robust Documentation
Built In Analytics
Improving the tenant experience with data
On your search for software that can help enhance the experience for your building tenants you will have come across a long list of acronyms; IoT, IWMS, CAFM. Our platform and app can fall into any number of these overlapping titles.
Focus instead on your desired outcomes. What do they want from their workspaces? Is it a more comfortable office experience? To help renew contracts and enhance your reputation with tenants you will need clear evidence of improved service levels. The GemEx Engine® cloud-based platform and GemEx app can deliver this for you.
Multiple solutions in GemEx can be mixed and matched to suit your needs. Take the Smart Cleaning perspective, which provides a full audit history of cleaning team activity alongside an app for on-site teams to respond to used areas and avoid wasted time. In the same platform you can manage compliance around building occupant levels with footfall monitoring and legionella risk with Workspace and Healthy Water respectively.
What your tenants will interact with regularly and make a big impact is GemEx, whose app can be custom branded to your specifications. Choose from a growing list of modules including Book, Find, Content and more to suit your brief.
