Case Study
GemEx Smart Cleaning reduces cleaning consumables by 50% while increasing productivity by 30%
Overview
Client: Leading Global Investment Firm
Solution: GemEx Smart Cleaning
Location: UK
Occupants: 3,000
Sensors: IoT monitoring visit counts
Results:
50% reduction in cleaning resources
30% increase in productivity
15% increase in satisfaction
Reduced labour costs
The Challenge
Our client, a leading global investment management company with a diverse office portfolio who commit to maintaining high standards of cleanliness and hygiene whilst seeking operational efficiency.
Post pandemic the company wanted to assure their people they were returning to a safe and hygienic environment. To improve their traditional cleaning methods of fixed cleaning schedules with no real time information, they sought a smarter way of working.
THE SOLUTION
After a rigorous selection process the client down selected Spica Technologies award winning GemEx Smart Cleaning solution.
The solution involved deploying a network of IoT sensors in conjunction with Spica’s powerful GemEx Workplace platform including the Smart Cleaning Web app. Sensors were deployed in washrooms and other critical areas. The sensors provide real time information of visit counts. The GemEx platform allowed managers to configure parameters for real time alerts which can be sent via email or text. In addition, the platform also provides in-depths analytics so trends could be identified, and resourcing planned appropriately. The platform provides the client with a complete audit trail of all data changes.
The Web App allows operatives to view an interactive digital floor map showing a RAG status of any issues for the area they are responsible for allowing them to deal with and manage cleaning issues dynamically. Spica supported the client with onboarding training workshops from dedicated customer success managers whilst providing an online help guide and digital support ticket system.
The Result
%
reduction in cleaning consumables
%
increase in cleaning productivity
%
increase in occupant satisfaction
Cleaning schedules were dynamically adjusted based on real time data ensuring that high-traffic areas received more frequent attention while low-traffic areas were serviced when needed. Client facing areas could also be configured to receive more frequent attention.
Management gained real time visibility into cleanliness levels across the building, allowing for proactive decision making. Detailed reports and analytics enabled continuous improvement in cleaning operations.
The client reported that there was a 50% reduction in cleaning resources were achieved without compromising standards.
Cleaning staff reported a 30% increase in productivity focusing on the areas that required immediate attention. Satisfaction scores relating to cleanliness improved by 15% reflecting a higher standard of hygiene.
Labour costs were reduced as cleaning tasks were streamlined and redundant tasks minimised.
Usage of cleaning supplies decreased due to better allocation based on need.
The successful implementation of Spica’s GemEx Smart Cleaning solution utilising IoT sensors transformed the client’s cleaning operations. By leveraging real-time data and smart technology, the client achieved higher efficiency, optimised resources, and maintained superior hygiene standards. This case study exemplifies how IoT-driven solutions can revolutionise facility management, providing both operational and customer satisfaction benefits.
