Case Study
Optimising Office Booth Availability with GemEx’s Workplace Insights
Overview
Client: Multinational Professional Services Firm
Solution: GemEx App, GemEx Engine, Workplace Analytics
Location: Australia
Employees: 8,300+
Sensors: Occupancy & Indoor Environment IoT, Indoor Positioning System
Results:
- Significant Cost Savings
- Enhanced Productivity
- Increased Employee Satisfaction
- Optimised Resource Usage
The Challenge
Our client, an Australian office of a global professional services firm, was facing significant employee frustration and productivity disruptions due to insufficient office booth availability. Faced with constant complaints from employees, the company initally considered purchasing additional office booths as the sole solution to this problem.
THE SOLUTION
The company leveraged occupancy sensors and GemEx Workplace Insights to gain data-driven visibility into office booth usage across their office space. By analysing the data, they were able to determine peak usage hours, identify underutilised areas, and strategically deploy resources.
The client uncovered that floor 2 of their building had a surplus of office booths with low usage, while the office booths on floor 5 were consistently occupied, indicating high demand.
The Results
Armed with actionable insights gathered from a thorough analysis of resource usage, the company successfully avoided unnecessary expenses associated with purchasing additional office booths. The data revealed underutilisation of office booths on certain floors, enabling the organisation to make informed decisions about resource reallocation. Instead of investing in costly new infrastructure, they strategically redeployed existing officebooths, relocating several from the underutilised Floor 2 to the high-demand Floor 5.
This proactive approach effectively balanced supply and demand, ensuring employees had better access to office booths when needed. As a result, employees experienced fewer disruptions and reduced wait times, fostering an environment of improved productivity and efficiency. Enhanced access also contributed to greater employee satisfaction, as staff could conduct calls and virtual meetings without the frustration of competing for space. By leveraging data-driven decision-making, the company not only met employee needs but also achieved significant cost savings, demonstrating the value of optimising existing resources before pursuing additional investments.
