Solutions for
Tenant Experience Management

Software helping you to improve the tenant experience and manage your portfolio

benefits

Elevate tenant experience

Give tenants a seamless experience with touchless building entry, reserve conference rooms and desks all within one intuitive app.

Attract & retain tenants

Building a community and providing a better experience gives you the negotiation power for better rental yields and attracts loyal tenants.

Optimise building management

On site teams can manage indoor air quality, occupancy levels and service request work orders all from one simple secure platform.

 

Engage your tenants

Announce building classes, lectures, social events and more. Tenants can RSVP to events within their app customised with your branding.

 

Monetise building amenities

Provide onsite services to diversify your revenue streams. For instance tenants can order and pay for food and drink with their Digital Wallet.

 

Access tenant analytics 

Give leasing teams tenant engagement analytics for events and the buildings at large. Aiding them in negotiations for lease renewals.

Secure platform & App

more than just a reservation system

The GemEx platform and Luna app are much more than a booking system. Within one platform you can manage your entire portfolio, access your tenants building usage analytics, set alerts for on-site teams and build a digital twin of your estate with an at a glance views of your assets.

certified

Secure Data

The cloud-based workplace experience platform powers all of our solutions including the Luna app. Spica Technologies solutions are ISO 27001 certified and GDPR compliant.

Products

Tools to improve the
tenant experience

Tenant App

Custom Branding

Building Access

News & Events

Travel

Booking System

Order Food & Drink

Environment Monitoring

Improve air quality

Monitor temperature, humidity, CO2, VOCs, Sound and more

Alerts for when levels are ‘bad’

Building Experience

Indoor Navigation

Easily find Points of Interest

Service Requests

Help & Support

FAQs

App Analytics

Workspace Management

Workplace Digital Twin

Real-time data

Space Management

Service Request Management

Workspace Analytics

Footfall Monitoring

TV Kiosk views for shared areas

At-a-glance occupancy

Alerts for capacity breaches

Real-time data

Smart Cleaning

Real-time data via IoT sensors

App for cleaning team

Send teams to needed areas

Increase efficiency

Visible task history

Features

What You Get

Custom Branding

Agnostic Integrations

Online Training

Help Ticket System

Updates & Fixes

User Role Permissions

Robust Documentation

Built In Analytics

"The digital workplace transformation journey with Spica through the last 3 years have been extraordinary. The team was able to rise to the challenge and provide industry leading smart building capabilities tailored to the unique requirements that we had."

Clament Lijoy, EY

“We have taken an innovative, careful and proactive approach to helping our people return to our workplace environments. Investing in Luna App technology helps ensure we provide a safe working environment whilst enhancing the customer experience. Spica have delivered a flexible and outstanding personalised service against a challenging deadline that meant we could rapidly integrate the app with our different workplace systems and allows our people to book their workspaces as part of their safe office re-entry.”

Louise Sheppard,  Zurich

Improving the tenant experience with data

On your search for software that can help enhance the experience for your building tenants you will have come across a long list of acronyms; IoT, IWMS, CAFM. Our platform and app can fall into any number of these overlapping titles.

Focus instead on your desired outcomes. What do they want from their workspaces? Is it a more comfortable office experience? To help renew contracts and enhance your reputation with tenants you will need clear evidence of improved service levels. The GemEx Engine® cloud-based platform and Luna workplace experience app can deliver this for you.

Multiple solutions in GemEx can be mixed and matched to suit your needs. Take the Smart Cleaning perspective, which provides a full audit history of cleaning team activity alongside an app for on-site teams to respond to used areas and avoid wasted time. In the same platform you can manage compliance around building occupant levels with footfall monitoring and legionella risk with Workspace and Healthy Water respectively.

What your tenants will interact with regularly and make a big impact is Luna, whose app can be custom branded to your specifications. Choose from a growing list of modules including Book, Find, Content and more to suit your brief.

Case studies

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